Refund policy

Last updated: September 15, 2026

At Gadgets Point, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your item, subject to the conditions below.

1. Eligibility for Returns

To be eligible for a return:

The item must be in the same condition in which you received it.
The item must be unused and unworn, where applicable.
All original tags, accessories, manuals, and packaging must be included.
You must provide a receipt, order confirmation, or other proof of purchase.
The return request must be submitted within 30 days of delivery.

2. How to Request a Return

To request a return, please contact Gadgets Point at:

Email: hammadhabib122@gmail.com

Please include your order number, reason for return, and relevant photos/videos if the product is damaged or defective.

Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

If your return request is approved, we will provide you with instructions regarding where and how to send the item.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives damaged, defective, or different from what you ordered, contact us immediately at hammadhabib122@gmail.com so we can review the issue and provide an appropriate solution.

For damaged or defective products, please provide clear photos or videos of the product and packaging when contacting us.

4. Non-Returnable Items

Certain products may not be eligible for return, including:

Items that have been used, damaged, or altered after delivery
Products without their original packaging or accessories
Personalized or custom-made products
Items specifically marked as non-returnable
Sale or clearance items, unless the item is defective or incorrect
Gift cards

For electronics and accessories, products must be returned with all original components and packaging.

5. Exchanges

If you would like to exchange an item for another product, the fastest option is generally to return the original item and, once the return is approved, place a new order for the desired product.

6. Refunds

Once we receive your returned item, Gadgets Point will inspect it and notify you whether your refund has been approved or rejected.

If approved, your refund will be processed to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and display the refund in your account.

If you have not received your refund within 15 business days after approval, please contact us at:

hammadhabib122@gmail.com

7. Return Shipping

Return shipping arrangements and costs may vary depending on the reason for the return.

If the item was received damaged, defective, or incorrect, please contact us before shipping it back so we can provide the appropriate return instructions.