Shipping policy

Last updated: September 15, 2026

At Gadgets Point, we aim to provide a smooth and reliable delivery experience across Pakistan. Please review our shipping policy before placing your order.

1. Shipping Coverage

We currently offer delivery across Pakistan, including major cities and many remote areas.

Delivery availability may depend on the courier service and the customer's location.

2. Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

We may contact you by phone or email to confirm your order before dispatch.

3. Delivery Time

Estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days
Remote Areas: Delivery may take additional time

These are estimated delivery times and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, incorrect addresses, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated before order confirmation.

From time to time, Gadgets Point may offer free shipping promotions or special delivery offers.

5. Cash on Delivery

Where available, Cash on Delivery (COD) may be offered for eligible orders and locations.

Customers must provide a valid phone number and complete delivery information when placing a COD order.

6. Tracking Your Order

Once your order has been dispatched, we may provide you with a tracking number or tracking information when available.

You can use the provided tracking details to check the status of your shipment through the relevant courier service.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

Full name
Complete address
City
Phone number
Any relevant delivery instructions

Gadgets Point is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Failed Delivery

If a courier is unable to deliver your order because the customer is unavailable, the address is incorrect, or the customer refuses the shipment, additional delivery arrangements may be required.

For COD orders, repeated refused or failed deliveries may affect the customer's ability to place future COD orders.

9. Damaged Packages

Please inspect your package when you receive it.

If the package appears severely damaged, opened, or tampered with, please contact Gadgets Point as soon as possible.

For products that arrive damaged or defective, please contact us with photos/videos of the package and product so we can investigate and assist you.

10. Delays and Unforeseen Circumstances

Gadgets Point is not responsible for delays caused by circumstances outside our reasonable control, including:

Severe weather
Natural disasters
Public holidays
Courier disruptions
Road closures
Strikes
Incorrect customer information
Other unforeseen circumstances

We will make reasonable efforts to assist customers when such delays occur.

11. International Shipping

At this time, Gadgets Point primarily provides shipping within Pakistan.

International shipping may be offered in the future. Any applicable customs duties, taxes, or import charges for international orders would be the customer's responsibility unless otherwise stated.